Contact Support
Contact Support
Contact Support
Our customer support team is here to help you with any questions or issues you may have with Exodus Enterprises services.
Contact Methods
Email Support
- General Support & Customer Service: support@exoclub.com
- Accounting & Billing: accounting@exoclub.com
Phone Support
- Phone: 1-833-271-2956
Business Hours
- Monday - Friday: 8:00 AM to 4:30 PM PT
- Weekends & Holidays: Closed
Response Times
- Email Support: Within 2 business days
- Phone Support: Available during business hours
What to Include
When contacting support, please include:
- Your full name used to place your order
- Order number (if applicable)
- Detailed description of the issue or question
- Photos or screenshots that help illustrate the issue (especially for damaged or incorrect orders)
- Contact information (email and phone number)
Physical Locations
Corporate Office (Wyoming)
1712 Pioneer Ave, Ste 105 Cheyenne, WY 82001, USA
California Office (No in-person retail)
7535 Irvine Center Dr, Suite 200 Irvine, CA 92618, USA
Before You Contact Us
Please check our documentation for answers to common questions:
- Shipping Policy - Shipping times, tracking, and delivery information
- Refund Policy - Returns, exchanges, and refund process
- Help Center - FAQs and troubleshooting guides
Common Issues
For faster resolution, refer to these resources:
- Order Status & Tracking: Check your email for tracking information or contact support@exoclub.com
- Damaged or Missing Items: Email photos to support@exoclub.com within 48 hours of delivery
- Returns & Exchanges: See our Refund Policy for the RMA process
- Billing Questions: Contact accounting@exoclub.com
Topics
- Support